Hours of work: 9am – 5pm (flexibility required for occasional early evening work)
Annual Leave: 20 days FTE
Salary: £25,000 pro rata
Contract: Full time, 12-month contract (self-employed) (Other arrangements can be
Responsible to: Programme lead
Based: Coastal Cluster Primary Care Network and Truro
Purpose of the job
A Community Navigator’s role is best described in two parts: social prescribing and
community development. Social prescribing strives to empower people to manage their own
health and well-being, using strength-based approaches to overcome practical and
psychological barriers, such as lack of transport, low confidence and social isolation. Though
people are often referred by health professionals, the role is non-medical, focusing on
listening, understanding, and supporting people to find holistic solutions to their needs.
Community Navigators also enable community development: setting up new groups and
activities in response to need, working collaboratively with partners to ensure existing groups
are accessible and sustainable, and supporting the growth of local peer support networks.
People referred through social prescribing are often signposted to community groups and
networks, tapping into the community’s capacity to respond to needs in a way that’s
sustainable. The role will evolve away from one-to-one referrals and towards community
development and group work than over the next year, to further improve reach and
Key tasks and responsibilities
• Seek opportunities and activities in the local area which people could benefit from,
such as local community groups, make contact and engage them in the service.
• Proactively contact and engage with the local agencies and groups and develop
trusting relationships with stakeholders.
• Recruit volunteers to support the service locally (as appropriate). Engage with Patient
Participation Groups, existing community groups, patients and staff to promote
• Take a holistic approach, based on community priorities and the wider determinants
of health.Imagine If Partnership Ltd
• Motivate, empower and encourage people to take positive action to improve their
health and wellbeing, by connecting with others, attending groups, promoting self-
care, volunteering, accessing advice and information and support services.
• Work closely with the Imagine If team to support marketing and fundraising activities.
• Community Navigators will be allocated referrals from GP practices within primary
care networks, pharmacies, multi-disciplinary teams, hospital discharge teams, and
allied health professionals, connected to the Coastal Primary Care Network and Truro
• Accept referrals for people with health conditions (including common mental health
conditions, obesity, diabetes, respiratory conditions, mobility issues and sensory
impairment) who wish to benefit from community support, focusing on people who
are isolated. This includes self-referrals and online enquiries.
• Co-produce a personalised support plan (action plan) to improve health and wellbeing,
introducing or reconnecting people to community groups and/or statutory services.
• Provide personalised support to individuals, their families and carers.
• Maintain and expand knowledge of local signposting services.
• Refer people back to other health professionals/agencies when the person has needs
beyond the scope of our work e.g. when there is a mental health need requiring a
• Manage and prioritise your own time in accordance with the needs, priorities and any
urgent support required by individuals.
• Support people to choose appropriate community activities to support their
wellbeing, such as exercise groups, self-help groups, debt advice, community
gardening; and many other opportunities.
Monitoring and practice
• Ensure all necessary data and information about Clients is recorded via the GP contact
form and data stored within the GP practice NHS collection methods, with awareness
of information governance best practice.
• Use Imagine If Feedback and data collection to track improvements in referrals health
• Work in partnership with key staff in GP practices within the local Primary Care
Network (PCN), attending relevant meetings, becoming part of the wider network
team, giving information and feedback on social prescribing to ensure promotion of
• Follow all risk assessment, safeguarding and other Imagine If policies and procedures
• Any other tasks and responsibilities that may be identified as necessary as the service
evolves and develops
To apply for this position please email Kevin Feviour (Kevin.email@example.com) with a CV and covering letter explaining how you fulfill the role criteria. Deadline to apply for this role is 5pm on the 15th of September.